Cleaning Supervisor

Job purpose:

This is a mobile role, travelling to various sites to supervise and manage the grounds maintenance and/or cleaning teams.  Your main aim will be to supervise numerous Cleaning and/or Grounds Operatives across the client portfolio, ensuring all services are delivered to a high standard and contract specification.

Job objectives and responsibilities:

• Making sure all teams are mobile daily.
• Work with the teams to coach, develop and motivate.
• Validate and follow company’s policies and procedures (e.g., van, HSE).
• To carry out duties and provide cover for operatives in their absence.
• To supervise grounds maintenance and/or cleaning operatives (mobile and static) to achieve the highest level of maintenance service to the client.
• To effectively carry out site inspections using our in-house IT system.
• Ability to highlight additional service opportunities (bulk waste, graffiti, planting etc.).
• Ensure works are delivered to the required standards and in accordance with the set specification per contract.
• Performance manages your teams accordingly (both positive feedback and negative feedback and identify skills gaps).
• Work closely with the Contracts Manager to effectively run the day-to-day operation.
• Manage stakeholders – client, residents, and internal management.
• Provide first line support for logistical / operational needs (consumables and equipment)
• Provide report on weekly absence / additional hours worked by staff to Contracts Manager.
• Ability to effectively carry out quotations on request.
• Be prepared to work “hands on” as and when necessary.
• Ability to implement Health and Safety requirements to ensure safe working practices.

Personal Skills:

• IT literate (use of tablet, smart phone apps).
• Drivers licence essential – van provided.
• Flexibility over working hours (resident and client meetings).
• Has relevant supervisory experience.
• Demonstrate understanding and experience in planning work over many sites.
• Excellent communication skills, both verbal and written (English).
• A strong customer focused approach.
• Positive approach to daily work.
• Good time management.
• Ability to manage and motivate a team and work under pressure.
• Ability to manage your own and your team’s workload and work to deadlines.
• Good timekeeping and personal presentation skills.
• Ability to problem solve, take charge of a situation, and successfully deal with the unexpected.
• Seeks out and takes opportunities to learn new skills as part of personal development.
• Leads by example in all role activities and has a can do attitude.
• Be prepared to undertake a DBS check.

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.