Retail Security Officer

Security Officer - Retail

A fantastic opportunity has arisen within Bidvest Noonan for a Retail Security Officer, who will work at our client’s prestigious site. 

You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.

We require Officers to be SIA licenced – Security Guarding/Door Supervision

DUTIES AS A RETAIL SECURITY OFFICER

• Act as a visual deterrent in store
• Liaising with Police and other emergency services
• Report / incident writing
• Conducting internal and external patrols
• The officer must ensure all training from the client and Bidvest Noonan are completed and adhered to while on duty
• Frequently liaising with store management on a weekly / daily basis to discuss store inventory results, high loss products and findings during patrols in order to reduce loss via theft in store
• Meeting and greeting customers in a professional and friendly manner
• To be able to de-escalate situations
• Reporting all incidents via the client specific link and also to the Bidvest Noonan Control room

JOB ROLE REQUIREMENTS AS A RETAIL SECURITY

• A valid SIA licence
• Strong Communication Skills
• Smart Appearance and in company uniform at all times
• Ability to work on your own initiative in a productive manner
• Ability to handle conflict situations in a professional manner 
• Engaging with customers in a professional manner, always happy to help and ensure delivery of very high customer service
• Being a visual deterrent and having a strong presence in the store
• Completing all necessary paperwork on daily basis
• Liaising with store management and advice on findings of patrol and other criminally activities in a timely and professional manner

BENEFITS AS A RETAIL SECURITY OFFICER:

• Full uniform supplied
• Paid holidays
• Pension plan
• On-going training
• Progression opportunities
• WRKIT Employee Benefits Platform which give you access to savings at big retailers via
• Discounts/Cash back and Shopping Cards

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’