Loading Bay Security Officer

To maintain the security and life safety of the Clients staff, tenants, assets, and reputation.  Also, under the direction of the Duty Security Manager (DSM), ensure the following requirements are fulfilled:

• Ensure the successful delivery of all Loading Bay Operations and requirements are fulfilled, in line with site procedures
• Responding to emergency situations/incidents in line with Client Standard Operating Procedures (SOPs) and escalation protocols
• Ensure the service level expected by the Client is maintained.
• Ensure immediate and effective response to any/all situations, to mitigate risk and impact to the Client.
• Actively participate in training to ensure continual development and uphold service excellence.
• Act as an ambassador to both JLL and Bidvest Noonan by always delivering a first class and professional service.
• Act as a deterrent to unauthorised access into Client premises, by politely challenging visitors and personnel who do not have valid access to the building.
• Act as a deterrent to unauthorised access into Client premises, by politely challenging visitors and personnel who do not have valid access to the building.
• Maintain full understanding of all Security and Loading Bay SOPs.
• At all times ensure the Loading Bay and area under your care is well presented, clean and tidy.  Any faults are to be reported immediately, in line with Site SOPs
• Ensure escalation and reporting of any/all security breaches, in line with agreed process
• Maintain fully accurate logs, in adherence to housekeeping and securing all data in accordance with GDPR protocols.
• Ensure Loading Bay Officer handovers are completed, in line with expected standards.
• Actively participate in all Security and Loading Bay (i.e. Banksman) related training
• Assist in training of Security Officers to ensure the consistent provision of operationally competent persons on site.
• Ensure correct process and management of all deliveries and access to site, via the Loading Bay.  In accordance with site systems and procedures.
• Ensure correct implementation of new or amended SOPs, under the direction of the Head of Security or Client.
• Adhere to the Equal Opportunities/Health and Safety policies on behalf of Bidvest Noonan and the Client
• Liaison with local law enforcement and other external stakeholders when required.
• Ensure you are immaculately presented in full uniform, compliant with expected standards.
• Adhere to the Equal Opportunities/Health and Safety policies on behalf of Bidvest Noonan and the Client
• Deal with all Clients, contractors, and visitors in a professional, effective and customer engaging manner.
• Ensure you maintain clear, concise radio and telephone communications always.
• Ensure you respond to medical incidents, when required, and provide first aid if necessary.