Shift Security Officer - HSBC

We are recruiting for Shift Security Officers to comply with Assignment Instructions in order to protect staff and customers from acts of intimidation or violence, and to ensure the client’s premises and property are protected from criminal activity. Provide a high standard of customer service, thus maintaining the good reputation of Bidvest Noonan.

Key accountabilities

Successful candidates will be required to do the following (all varying dependant on the role):

-           Communicate clearly in English, both verbal and written

-           Work on their own or as part of a team

-           Comply with directions/instructions from site supervisors/managers

-           Work on reception/front of house duties

-           Work inside buildings or outside in all weathers

-           -            Provide site visitors with advice, guidance and information, answering any questions and queries

-           Assist in premises evacuations during an emergency, ensuring the safety of all

-           Report faults, defects and any issues of concern to the relevant management

-           Be physically fit as some sites require staff to be standing for several hours

-           Comply with Assignment Instructions and Health and Safety policy

-           Always arrive for shifts on time, booking on duty in the required manner

-           Take designated breaks for the prescribed time and no longer

-           Only smoke in designated smoking areas and never on duty

-            -           Do not chew gum, use personal telephones, or lean on buildings giving an unprofessional image

Requirements

-           Be smart and well presented at all times ensuring footwear is polished and clothes are smart

-           Have previous experience in the security industry, ideally in a receptionist or front of house role

-           Have a DS/CP SIA licence

-           Be polite, helpful and diligent, with a ‘can do’ ethos

-           Have excellent communication skills, both written and verbal

-           Be able to provide the highest standard in customer service

-           Have previous experience in the customer service / security industry

-           Be flexible and reliable to meet the role requirements

-           Have a calm personality capable of controlling difficult situations

-           Be able to work without supervision and also as a member of a team

-           Have a full five-year checkable work history and current valid passport

Key working relationships

-           You will report to a line manager who then lines into the National Operations Manager

-           Be able to work without supervision and as a member of a team

-           With the HSBC Client and the site Client

Documentation that must be provided by the applicant upon request:

• SIA DS/CP Licence
• Full current valid passport
• Bank Statements with account number, sort code and address
• Proof of address (such as a utility bill)
• Proof of National Insurance Number
• Details of 2 personal references (that must not be relatives or live at the same address)
• Proof of right to work document (if required)

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. 

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. 

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process.  If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact [email protected]