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West Midlands
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About The Role

A fantastic opportunity has arisen within Bidvest Noonan for a Cleaning Training Manager, who will work at our client’s prestigious sites.

Duties as a Cleaning Training Manager

  • Provide training to new and existing colleagues on the cleaning specification that have been agreed between Bidvest Noonan & National Express/West Midlands Travel.
  • Identify & address any areas of retraining.
  • Ensure quality / cleaning audits are conducted as per contractual agreement.
  • Provide motivation to onsite teams to ensure standards are maintained.
  • Attend site pre joint audit and following joint audits to ensure standards are up to standard or corrective action is taken (where applicable)
  • Attend joint audits with the client (where applicable)
  •  Ensure H&S regulations are always met by the onsite teams and report any issues to the onsite teams / Operations management team and Key Account Manager.
  • Provide regular and in-depth feedback to the management team.
  • Ensure sites have adequate stock levels, to ensure standards can be maintained. Ordering of any stock will be via the onsite management or regional admin manager.
  • Attend new colleague cleaning role interviews, were applicable
  • Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues.
  • Monitor training matrix to ensure full compliance of all required training elements across the contract.
  • Identify possible future compliance risks.
  • Review the work of colleagues when necessary to identify compliance issues and provide advice or training.
  • Prepare reports for senior management, client and external regulatory bodies as appropriate.
  • Writes and distributes documents that educate others on how to improve compliance & quality.
  • Examine and improve auditing processes to prevent compliance issues or resolve them in a timely manner.
  • Monitor all aspects of quality compliance across the contract, and report back any issues/ findings to wider management team as required. 

Job role requirements as a Cleaning Training Manager

  • In-depth knowledge of the cleaning industry’s standards and regulations.
  • Excellent knowledge of cleaning procedures and record keeping.
  • Be able to communicate effectively to all levels of the contract team and the clients team.
  • Will be expected to participate in the monthly KPI meetings with the client.
  • BICS certification would be advantageous.
  • Excellent communication skills in English are essential.
  • Full UK Driving Licence
  • Strong training experience.
  • Knowledge of COSHH regulations.
  • Experience of working within the transport industry.
  • Ability to triage workload and meet deadlines.

Benefits as a Cleaning Training Manager

  • Full uniform supplied
  • Paid holidays
  • Pension plan
  • On-going training
  • Progression opportunities
  • Work van + Fuel card(business use only)

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

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