UK Security & Safety Contract Manager Client UK
6 Month FTC
Reporting to: Bidvest Noonan & Client Key Stakeholders
Location: London with regional travel to other client sites when required
Hours of Work: 45hrs per week 0800-1700hrs Monday-Friday, flexibility required if dictated by operational demand.
Pay - £60k per annum, £3k performance related bonus payable at end of FTC
Objective of role:
To transition from basic guarding to a more integrated, intelligence-led model. The aim is for this role to bridge tactical (day-to-day) and strategic (planning, risk, reporting) needs. The aim is to ensure ownership of security outcomes, not just manned presence.
Overview of Key Responsibilities:
- Primary point of contact for all security-related matters
- Liaison between clients Security Team, landlord's security, and Bidvest Noonan manned guarding
- Oversee guarding operations, but also:
- Manage out-of-hours response protocols
- Conduct risk assessments and support incident planning
- Recommend improvements to systems, procedures, and response tactics
- Align service delivery with corporate security strategy
• Develop and maintain a site security plan aligned with the client’s corporate security objectives
• Participate in security governance meetings with client and landlords
• Identify and escalate risks, vulnerabilities, and improvement opportunities
• Ensure business continuity and incident response plans are in place and tested
• Oversee all guarding staff and shift patterns, including out-of-hours and event coverage
• Manage site access control, CCTV monitoring, and security system compliance
• Conduct routine audits, patrol reviews, and site security assessments
• Lead response to incidents, including after-hours support and escalation
Coordinate quotes, proposals and business cases for protest response, protective security, additional resourcing etc as required, liaising with Client P & R team on requirements as necessary.
• Serve as main point of contact for, Bidvest Noonan security team, Landlord building security and External emergency services (as required)
• Ensure timely communication of incidents, risks, or service changes
• Prepare and present monthly performance reports and KPI data
• Recruit, train, and mentor guarding personnel to reflect expected service levels
• Promote a customer-first, discreet, and proactive security culture
• Ensure compliance with relevant standards
- Bespoke Client Innovations
- Police liaison across portfolio ensuring high level of engagement – Community engagements etc.
- Ownership of team performance and customer satisfaction
Qualifications, Competencies and Experience:
- Frontline SIA DS licence including CCTV
- Minimum 5 years operational safety & security experience.
- Excellent communication skills.
- Good technical knowledge as well as the ability to multi-task.
- Be able to work under pressure whilst keeping calm and in control.
- Professional qualification in safety & security industry.
- Membership of professional security or risk management body
- Ability to champion, support and deliver business initiatives.
- Ability to work unsupervised and take responsibility.
- Ability to remain calm under pressure.
- Ability to demonstrate initiative and offer innovative ideas.
- Adaptable and flexible in approach to work required.
- Willingness and ability to work as a member of a team.
- Application to detail and presentation.
- Excellent organisational skills with the ability to balance competing priorities and workloads.
- Ability to work strategically and delegate operational activity.
- Effective networker and relationship developer, who can contribute to a team-based culture.