Cleaning Supervisor

Main Duties and Responsibilities:

• Daily allocation of staff
• Arrange covering absences (sick/holiday)
• Supervising cleaning operatives
• Conducting daily audits (TASK)
• Dealing with issues such as: Mngmt/Client request, ad hoc event
• Attending meetings/trainings
• Suggesting trainings required
• Completing assessments such as: probationary review, appraisal
• Conducting PIP, 1:1 meetings
• Approving holiday requests as per Annual leave policy
• Updating Holiday/Absence tracker as per Sickness absence policy
• Deliver correct timesheet weekly
• Reporting payroll issues to Admin and Site Manager (missing hours, overpayment)
• Reporting incidents/accidents to Site Manager and complete incident form
• Reporting Hazards to Site Manager and if urgent report to Client/Security immediately (water leak)
• Updating employee folder with sick certs/fit to work/hol forms/training certs
• Respecting chain of command/escalation points when reporting
• Not sharing Bidvest Noonan information with Client as per Code of Conduct policy
• Problem solving
• Dealing with difficult personalities and situations according to Bidvest Noonan policies
• Delivering Toolbox talk
• Attending/organizing Wellbeing meeting monthly

Essential Competencies:

• Must have excellent interpersonal and communication skills
• Open and honest communication
• Accountability and Role Ownership
• Practical and logical approach to problem solving
• High standards of personal presentation
• Must have a professional manner to deal with difficult, sometimes stressful and physically challenging situations

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.