A fantastic opportunity has arisen within Bidvest Noonan for a manager who will work at our client’s prestigious site.
Job Overview:
We are seeking a highly motivated and experienced Manager to lead the day-to-day operations of our cleaning contract. The successful candidate will manage a team of approximately 50 cleaning operatives, ensuring a consistently high standard of cleanliness, safety, and efficiency is maintained across all locations.
This role requires strong people management, excellent organisational skills, and operational leadership. The ideal candidate must be comfortable handling HR-related matters, operational planning and dealing with the customer with challenging circumstances.
Key Responsibilities:
Team Management
- Lead, support and motivate a team of around 50 operatives and 3 supervisors.
- Oversee all daily operations including mobile cleaning team, deep clean teams & facilities teams.
- Conduct regular team briefings to ensure performance and morale are maintained at a high standard.
- Monitor staff attendance and manage sickness and absences, including return-to-work interviews, welfare checks and associated documentation.
- Plan and authorise staff holidays to ensure appropriate coverage at all times.
Staffing and Recruitment
- Maintain appropriate staffing levels by forecasting requirements and responding to operational needs.
- Lead recruitment, selection, and interviewing of new cleaning operatives.
- Assist with onboarding, inductions, and training of new team members.
HR and Performance
- Support with HR-related cases including investigations, disciplinaries and performance management.
- Promote a positive work culture with a focus on fairness, respect, and employee wellbeing.
Operational Duties
- Work with supervisors to ensure all cleaning tasks are delivered to agreed standards and within timeframes.
- Oversee the replenishment and distribution of cleaning stock and supplies, including placing orders and managing usage.
- Monitor and enforce health & safety compliance across all teams on Days.
- Conduct audits & quality inspections and report back to the Account Manager.
- Liaise with the client daily and attend client review meetings on a periodic basis.
- Liaise with the night manager to create a strong link between the day and night teams.
Key Skills and Experience:
- Proven experience in a supervisory or managerial role, ideally within cleaning, facilities, or transport environments.
- Strong people management and interpersonal skills, with the ability to lead diverse teams.
- Experience with HR processes including absence management, disciplinary procedures, and recruitment.
- Excellent organisational and time-management skills.
- Ability to work independently and use initiative to resolve challenges.
- Experience with stock ordering, inventory tracking, and supply chain basics.
- Proficient in Microsoft Office and comfortable using workforce management systems.
- The successful candidate must have a full UK drivers licence.
Desirable Qualifications:
- IOSH Managing Safely or similar health & safety qualification.
- Basic understanding of HR best practices.
- First Aid or emergency response training.
What We Offer:
- Company benefits scheme including discounts off high street retailers
- Opportunities for career progression and training
- Supportive and dynamic working environment