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NORTHERN IRELAND
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Northern Ireland

About The Role

Job Title: Security Operations Manager
Location: Northern Ireland 
Salary: £44,000
Reporting to: Head of Operations 

Role Purpose
We are seeking an elite Security Operations Manager with a minimum of 10 years of industry experience. This pivotal role requires a leader who is as comfortable managing "grassroots" frontline teams as they are engaging in high-level corporate and client consultations. You will be the primary subject matter expert on all SIA (Security Industry Authority) standards, ensuring 100% compliance across all operational and regulatory frameworks.
Key Responsibilities
  • Operational Leadership: Manage and mentor a multi-disciplinary security workforce, from frontline officers to supervisors, ensuring a high-performance, pro-security culture.
  • Strategic Client Engagement: Act as the lead advisor for corporate clients, translating complex security risks into actionable business recommendations and maintaining strong stakeholder relationships.
  • SIA & Regulatory Compliance: Overhaul and maintain all Assignment Instructions (AIs) and Standard Operating Procedures (SOPs) to reflect current SIA regulations, GDPR, and Health & Safety legislation.
  • Problem Solving & Incident Management: Lead the response to critical incidents, conducting thorough "hot debriefs" and post-incident investigations to mitigate future risks.
  • Performance Monitoring: Implement and manage robust Key Performance Indicators (KPIs) to track service delivery and staff efficiency.
  • Budgetary Oversight: Manage security budgets effectively, identifying cost-saving opportunities without compromising safety or quality standards.
Essential Qualifications & Experience
  • Industry Tenure: Minimum of 10 years of progressive experience in the UK/Northern Ireland Security Industry.
  • SIA Licensing: Must hold a valid SIA Frontline or Non-Frontline Licence (Door Supervision or Security Guarding)
  • Technological Innovation: A proven track record of identifying and driving technological advancements (such as AI-integrated surveillance, biometric access control, or mobile-first incident management) to enhance contract delivery and significantly improve operational efficiencies.
  • Regulatory Expertise: Comprehensive, up-to-date knowledge of the SIA Private Security Industry Act 2001 and associated licensing requirements.
  • Communication: Exceptional verbal and written skills, with the ability to present detailed security audits to board-level executives.
  • Organisation: Highly organised with a proven ability to manage complex rotas, multi-site operations, and competing priorities.
Desired Skills
  • Advanced problem-solving skills with a "can-do" attitude.
  • Experience with advanced security tech (AI-integrated CCTV, access control, and incident management software).
  • Management qualifications (e.g., ILM Level 5 or CMI) or professional security memberships (e.g., ASIS, Security Institute).

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.

 

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