GB - Security Receptionist - Licensed

A fantastic opportunity has arisen within Bidvest Noonan for a Security Officer Receptionist, who will work at our client’s premises. This is a high-profile Security Officer Receptionist position; you therefore must be able to demonstrate and deliver high quality and excellent customer service to both our clients and service users.

The Security Officer receptionist is required to provide an efficient, effective, and professional service. Excellent timekeeping is essential.

Purpose of Role

To provide an efficient, polite and welcoming reception service, for both telephone and personal callers.

Must hold a valid SIA Licence

Key Accountabilities 

• Have previous experience in a similar position
• Have a calm personality and be capable of controlling all situations
• Be proactive, hardworking, and professional by nature
• Be able to work independently, but also as an effective member of a team
• Be able to communicate effectively at all levels
• Demonstrate the ability to think and act quickly in emergencies or under pressure
• Good communication skills with the ability to deliver clear verbal and written reports where necessary
• Maintain a high standard of personal presentation, appearance and attitude
• High standards of both punctuality and attendance to ensure team effectiveness and availability
• Must have good IT skills in word, excel, outlook and Teams

Client responsibilities and Duties

• Ensuring correct booking in processes are followed to book visitors/clients and deliveries it to site
• To develop excellent relationships with all visitors, management and external contractors and suppliers
• To ensure the delivery of a high level of customer service
• To ensure all telephone calls, both incoming and outgoing, are dealt with in a timely, efficient and polite manner to ensure all queries are dealt with promptly and efficiently.
• To ensure the reception area is tidy and always well presented, and that sufficient information leaflets etc are always available.
• To maintain an up to date out of hours contact telephone list.
• To ensure a high level of communication is maintained with all relevant individuals within the site
• Support the management team during any centre emergency procedures.
• Help manage all aspects of the car park when required.
• Manage the centre’s lost & found property.
• Ability to take responsibility for problems that client staff and visitors may have Excellent oral and written communication skills
• Display the highest standard of personal presentation to maintain the image of Bidvest Noonan and the client
• Carry out all reception duties as agreed with the site and as stated in the Assignment Instructions
• Respond to all incidents and on the odd occasion help in patrol duties across site including internal and external area, when support is required.
• Respond to First Aid incidents if required.

Benefits

• Full uniform supplied
• Paid holidays
• Pension plan
• On-going training
• Progression opportunities
• Employee Benefits Platform which gives you access to savings at big retailers via Discounts/Cash back and Shopping Cards

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. 

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. 

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities. We will remove barriers that prospective candidates might face at any stage of our recruitment process.  If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact [email protected]