Contract Manager - Cleaning

Key Responsibilities

• You'd drive the strategic development of the account, by supporting and developing an operational delivery team capable to achieve and exceed our clients expectations and account performance metrics.
• Manage the stakeholder’s expectation and ensure a high level of service performance across the onsite teams.
• Drive and measure with operational teams, full compliance with KPI and audit requirements.
• Application and development of industry best practice to assigned locations on site.
• Endorsing new Company initiatives and ensuring they are implemented
• To ensure the recruitment and retention of a core group of competent capable cleaning operatives and janitors to deliver best in class cleaning solution.
• To ensure all staff are fully trained in cleaning techniques including Health and Safety and to ensure that documentary evidence of same.
• Ensuring that communication across the campus is maximised at all levels and represents the professional image of the Company
• Do you enjoy developing and maintaining strong internal customer relationships? 

What we are looking for 

• Do you have excellent communication skills? Both verbal and written?
• Do you have experience within Change Management? Having a proven background with  the ability to identify, implement and manage change?
• Do you have an extensive experience in client relationship management? 
• Do you have a a proven background within a leader role?  
• Are you comfortable working alone and as part of a team? 

For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’