Customer Service Ambassador
A fantastic opportunity has arisen within Bidvest Noonan for a Customer Service Ambassador, who will work at our client’s premises.
You must be able to demonstrate and deliver high quality guarding and excellent customer service to both our clients and service users.
The successful candidate is required to provide an efficient, effective and professional service.
Duties as a Customer Service Ambassador
To provide a professional service and ensure total customer satisfaction
Dealing with emergencies and liaising with Emergency Services if necessary
Continual monitoring of the internal areas and external areas of site
Patrol as instructed and serve as a general presence and as a visible deterrent
Detect and report suspicious activities
Regular Health & Safety checks of all areas
To provide an open and consistent communication interface between the Client and Management
To be fully aware of all emergency and evacuation procedures
To be able to complete basic Fire Fighting and Fire prevention procedure
The successful candidate must ensure all training from the client and Bidvest Noonan are completed and adhered to while on duty
Job role requirements for Customer Service Ambassador
Proudly deliver service every day, responding to customer needs in a timely, professional, helpful and courteous manner, regardless of customer attitude
Build strong and professional relationships with our customers and clients, to ensure that they view Noonan as professionals and experts at service delivery who they can trust to deliver the service consistently in a cost-effective manner
Acknowledge our customers in a polite and professional manner and recognise regular customers by name so that our individual customers feel valued
Act with honesty, integrity and treat our customers the way you want to be treated
Make sure you understand our Standards in the site specification and Assignment Instructions and adhere to these
Benefits for Customer Service Ambassador
Full uniform supplied
Paid holidays
Pension plan
On-going training
Progression opportunities
Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards