Mobile Service Manager

About The Role

Bidvest Noonan invites you to explore a fantastic opportunity as a Night Service Manager in our security sector working across our prestigious client portfolio in Dublin.

 3 x nights Monday to Wednesday 19:00 to 07:00 plus every second Thursday 19:00 to 07:00 with other cover required

Responsibilities

As a Service Manager, your duties will include:

• Service manager to be the focus point for our night operations with a requirement to cover days on occasion as operations require.
• Leading, organising, managing and developing Bidvest Noonan patrol division.
• Ensuring Bidvest Noonan Patrol officers are compliant with TASK App.
• Supporting the NCC with sourcing absence cover where necessary
• Delivering a high quality, customer focused service through strong leadership and assisting in the development of a customer driven culture
• Management, coordination, coaching and development of the Security Teams
• Ensuring maximum compliance
• Ensuring the safety and well-being of our Security Teams, guiding them in following required procedures and policies
• Monitoring Security Team activities across various sites, ensuring security standards meet client needs
• Efficiently managing and controlling responses to all incidents
• Collaborating with Bidvest Noonan Operations Management Team to identify and implement service improvements
• Conducting monthly audits of services to ensure quality and compliance
• Embodying Bidvest Noonan's Credo by projecting a professional company image
• Always Adhering to client Standard Operating Procedures (SOPS)
• Leading by example and ensuring that all activities are carried out in accordance with statutory, regulatory and company safety and quality standards
• Ensuring that the Security Teams understand and follow client confidentiality rules
• Demonstrating leadership in best practice people management by ensuring that all Bidvest Noonan HR policies and procedures are embedded within the contract

EHSQ Responsibilities:

• Ensuring all employees comply with company policies related to Health and Safety at Work Regulations
• Following the Company accident reporting procedure and assisting promptly and accurately with relevant documentation
• Responding effectively to emergency situations while minimising disruptions to service delivery
• Reporting any health and safety concerns
• Reporting all near misses and good catches to the Operations Manager

Job Role Requirements:

To excel as a Service Manager with Bidvest Noonan, you should have:

• A comprehensive understanding of regulations and working laws governing the safety and security of staff, visitors, contractors and colleagues
• Proficiency in Evacuation and Emergency procedures, evacuation principles and effective communication
• Strong incident and crisis management capabilities
• Excellent written and numeracy skills for various reporting
• Outstanding organisational and time-management skills
• The ability to prioritise and manage a dynamic workload

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’