Head of Security

Act as an ambassador to both JLL and Bidvest Noonan by always delivering first class and professional service.

Highly skilled and experienced Head of Security to oversee the operational delivery, training, compliance, and business continuity of our manned guarding contract in Central London. This role demands a strategic leader with a proven track record in managing security operations, ensuring compliance with regulatory standards, fostering a culture of excellence and continuous improvement and align and support the long-term sustainable property strategy.

• Oversee the day-to-day security operations for the manned guarding contract, ensuring the highest standards of service delivery.
• Develop and implement operational plans to meet client requirements and contractual obligations.
• Address operational challenges expeditiously to minimise disruption to site-based operations
• Design, implement, and manage comprehensive training programs for security personnel to ensure they are equipped with the necessary skills and knowledge.
• Identify training needs and provide continuous professional development opportunities to maintain a high-performing team.
• Ensure all security personnel are fully compliant with industry standards and regulations
• Ensure all security operations adhere to relevant legislation, industry standards, and client-specific requirements.
• Conduct regular audits and inspections to maintain compliance with health and safety, security regulations, and company policies.
• Liaise with regulatory bodies and ensure that all necessary certifications and accreditations are up to date.
• Develop and implement robust business continuity plans to ensure uninterrupted service delivery in the event of an incident or emergency.
• Identify and mitigate potential risks associated with the security operations, including developing contingency plans.
• Lead incident management responses and ensure comprehensive reporting and analysis of security incidents.
• Act as the primary point of contact for clients, addressing their needs and ensuring satisfaction with the security services provided.
• Regularly meet with clients to review performance, discuss improvements, and ensure alignment with their expectations.
• Foster strong relationships with key stakeholders, ensuring open communication and effective collaboration.
• Lead, mentor, and manage a team of Duty Shift Managers and officers, fostering a positive work environment.
• Set clear objectives, monitor performance, and provide constructive feedback to ensure the team meets its targets.
• Ensure effective resource planning and deployment to meet the operational demands of the contract.
• Manage the security contract’s budget, ensuring cost-effective service delivery while maintaining high standards.
• Monitor and report on financial performance, identifying opportunities for cost savings without compromising service quality.
• Stay informed about the latest trends and innovations in the security industry and implement best practices within the operation.
• Continuously seek ways to improve service delivery, operational efficiency, and client satisfaction.
• Lead initiatives to enhance technology integration within the security operations.
• Provide training and support to staff on environmental issues and best practices these will include toolbox talks
• Advise all levels of management on applicable environmental legislation ensuring we comply with our legal obligations with regards to Environmental Regulation
• Collaborate with external stakeholders, services partners, community groups

Job Role Requirements as a Security Manager

• A valid SIA Licence
• Previous experience in a similar role is essential
• Display a thorough and appropriate knowledge of regulations and working laws that govern the security and safety of staff, visitors, contractors, and colleagues
• Demonstrate a working knowledge of Evacuation and Emergency procedures, firefighting equipment, evacuation principles and communication skills via telephone/PA/radio equipment
• Good understanding and proven ability in dealing with incident/crisis management
• Good written ability and numeracy are required to prepare working rosters, timesheets, and various other reports
• Excellent English in both verbal and written communication skills.
• Valid front line SIA license.
• Excellent knowledge of operational security software applications or the ability to acquire such knowledge through training.
• 5 GCSE’s including Maths and English or equivalent.
• First Aid at Work (if not currently held, qualification must be gained within 3 months of employment).
• NVQ 5 in Security Management (if not currently held, qualification must be gained within 3 months of employment)
• IOSH Managing Safely (if not currently held, qualification must be gained within 3 months of employment)

‘For nearly 50 years, we’ve played a vital role in helping our customers succeed. Built on strong, long‑standing relationships, our business is powered by people who are deeply connected to the communities where we live and work.

Our purpose guides every action and decision we make, “to proudly create safer and healthier communities today, for tomorrow.” It reflects who we are, what we stand for, and the impact we strive to make every day.

Across our team of 27,000 dedicated professionals from 157 countries, that purpose comes to life through commitment, care, and a shared responsibility to the people we serve—now and for generations to come. 'When you join Bidvest Noonan, you’re joining a team where your work has real impact, where your career can grow, where you belong, and where you help shape a safer, healthier future for us all.’