Team Leader - Security ROI

A fantastic opportunity has arisen within Bidvest Noonan for a Team Leader who will work onsite with one of our international web service clients

This is a position that will suit an organised and energetic individual with great leadership skills as well as passion for Security and likes to be hands-on.

Duties as a Team Leader

• Monitor and maintain the security standards for the contract as laid down in the client’s procedures.
• Monitor security team duties being delivered across the site and ensure frequencies and standards of site security are sufficient for client needs
• Ensure the smooth running of day-to-day operations by deploying staff appropriately
• Embrace the One Team ethos of the site in dealing with facilities security managers and in constant consideration of the impact our activities may have on other stakeholders
• Report any building faults to the site security manager
• Escalate incidents or areas of concern to the security managers / site facilities teams
• Constantly project a professional image of the company by being an ambassador of Bidvest Noonan’s PRIDE values: Professionalism, Respect, Innovation, Determination and Excellence
• Ensure the security team are carrying out cleaning tasks in addition to reactive tasks throughout the day
• Adhere to client SOPs at all times

EHSQ Responsibilities

• Ensure that all employees are compliant with company policies in relation to Health and Safety at Work Regulations
• Comply with the Company accident reporting procedure and assist promptly and accurately in the completion of all relevant documentation
• Respond to emergency situations, ensuring minimal disruption to service delivery
• Report any health and safety issues
• Report all near misses and good catches to Service Delivery Manage

Operational Responsibilities

• Alarm Monitoring/ Video Viewer – To include, badge checks, alarm monitoring, device status and camera monitoring.
• Alarm Response, investigation and dispatch of officers to alarmed areas.
• Ensure SOC is informed of all alarms in a timely manner.
• Various duties to include all daily audits and TTs, such as Daily Camera Checks, DDTST (Daily Device Tests), and ensure patrols are carried out in designated areas.
• Updating all necessary SIM Tickets for – daily duties, Alarm Tickets.
• General guidance and leadership to the overall team.
• Assist with location checks, devices statues related to masking, OSD cover and any other methods of assistance that can be provided to the onsite teams.
• When required, creating/ arranging Masking or VAR Callouts.
• Ensure officers assist daily operations by covering breaks or helping out other sites on a temporary basis depending on client’s operational needs.
• Lease with vendor management and assist with staff access
• Escalation out of hours – Client Management / CAM
• Ensure contractors / Vendors onsite are escorted if required
• Carry out monthly CGF access checks. Ensure all rostered officers are still in date.
• Engage in ongoing monitoring of standards being delivered, identify shortfalls and propose rectifications, identify training needs and deliver requisite guidance
• Ensure all staff are fully equipped to perform the duties required of them
• Keep up to date with new innovations and be open to change

Staff Responsibilities

• To be responsible for the day-to-day Supervision of the security team
• should strive to consistently deliver service excellence and value, meeting customers’ expectations and anticipating changing requirements so to deliver the best service possible.
• To develop good working relationships with employees and amongst employees in order to engender a strong team spirit amongst the security team
• To disseminate information on a daily basis to security team
• To deliver training and toolbox talks to all staff as required
• To ensure that employees project a professional image in their dress, behaviour, attitude, and method of working
• Ensure a seamless and harmonious one team approach
• Good level of spoken English and understanding of written English required whilst at work and carrying out duties for reasons of Health and Safety

Job role requirements as a Team Leader

• Project a professional image in your personal appearance, dress, behaviour, and attitude at all times, including clean and pressed uniform with name badge
• Excellent communication skills
• Organisational and time-management skills
• Comfortable working alone and in a team
• Ability to prioritise and manage an ever-changing workload
• Computer literate is a MUST
• DC Experience is desirable

Benefits as a Team Leader

• Paid holidays
• Pension plan
• On-going training
• Progression opportunities

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work. 

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success. 

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.