Cleaning Operative - Full-time (Northern Ireland)

Main Purpose of Role
Reporting to the Regional Manager, the role holder will carry out set duties and create and maintain a quality standard of cleaning to the agreed specification within set time limits. They will ensure that exceptional service levels are provided to our client and customers.

Our credo describes what matters most to us. We live our credo every day.

PEOPLE FIRST

• Be a role model for positive attitude and respect for our colleagues, client and customers;
• Carry out all cleaning tasks to a high standard and in accordance with Company and client schedule and procedures.

THE BASICS

• Reinforce our vision to always be our clients “partner of choice”;
• Ensure materials and equipment are used in a safe manner and are kept secure;
• Advise Line Manager of any occurrences and/or issues;
• Maintain, operate and test cleaning equipment/materials and report any concerns to Line Manager;
• Ensure all checklists are signed off as required;
• Comply with Company and client operating procedures, working practices and protocols;
• Adhere to performance standards which deliver client and customer expectations.

ADAPTIVE & AGILE

• Respond to incidents following the agreed procedures;
• Actively contribute to a high-performance culture and embrace change;
• Understand and adapt to the varying needs of our business;
• Be flexible to support the rostering requirements to fulfil the operational requirements of the client.

IMAGINATION

• Identify and propose new ways of working with colleagues and the management team;
• Participate in a culture of continual improvement by fully participating in the success of our business and self-development through our Pathway to Success programme.

SOCIAL VALUE

• Actively support and encourage a culture of social responsibility;
• Actively encourage a green agenda across our client site;
• Participate in events that support local charities.

EARN TRUST

• Demonstrate and encourage trust, integrity and collaboration with all our colleagues and our client;
• Build and maintain positive relationships to ensure the delivery of exceptional services and to safeguard our current and future business requirements;
• Build trust with every action and contact with our colleagues and clients.