Evening shift Operations Support Coordinator 1pm-10pm Mon-Fri

Evening shift Operations Support Coordinator 1pm-10pm Monday-Friday

Reporting to – Site Manager, escalation to Contract Operations Lead

Location - Dublin

Key deliverables are:

• Client engagement at all levels
• People management
• Operational and Commercial performance
• Identify cleaning issues, plan for improvement and demonstrate to Site Manager

Main Responsibilities (not limited to*):

• Daily inspection of office buildings using TASK audit system
• Manage, train, motivate and develop a team Cleaning Staff (supervisors and cleaning operatives),
• Assess performance of staff and identify training needs.

• Manage and develop client relationship, respond their needs and daily interaction.
• Ensure the contract is operating to and exceeding the required specification and performance
• Ensure business sector is fully compliant with Industry Standards, relevant employment legislation, Company procedures & policies.
• Prioritise health and safety at all levels.
• Ensure adequate staff levels on sites.
• Daily reporting to Site Manager on site performance.
• Ensure that staff are adhering to policies and procedures on site.
• Conduct Investigation/Disciplinary hearings if need

  The Ideal Candidate:

• Previous experience in the Soft Services sector with cleaning contracts.
• Previous experience interacting and communicating with client senior management team.
• Must have excellent communication skills.
• Must have excellent IT skills.
• Practical and logical approach to problem solving.
• Be a team player with the ability to develop and maintain good interpersonal relationships.
• Develop, implement, drive, and support the performance metrics.

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.